What our clients say about us

Had to call a locksmith given we had locked ourselves out of the house. Called and spoke with Michael. He was able to schedule his time to a time convenient to me. Arrived at the house on time. Was very pleasant and explained what he was doing and why. Basically ended up with a new door knob and lock. He cleaned up after himself. Michael is very professional but easy to talk to. I would recommend him to others should the need arise.

Sandra D.

Fantastic fast service and reasonably priced. After locking myself out of the house and calling another local locksmith who quoted me a 2 hour wait (on a Wednesday morning?) and higher rate I gratefully found Mr Locksmith. I called the automotive locksmith first in error but was met with the most helpful and sympathetic ear who gave me the number to Michael as he handled premise locks. I wasn’t able to reach Michael by phone and left a message and texted him as offered in his voice message. He called me and texted me back in less than 2 minutes and was at my home in 20 mins!!!! So friendly and efficient had my door unlocked quickly and at a reasonable price. I hope this never happens to me again but know who I will call if it does 🙂

Dianne D.Burnaby, BC

Needed 2 locks re-keyed in the Burnaby area. Fast response, great flexible work hours, professional, punctual, courteous and reasonable rates. Willing to explain, teach and well equipped. Well recommended!

Calvin C.Burnaby, BC

Mr. Michael Lee was a great help for our lock replacement. He has shared a lot lock knowledge to help us understand the lock security level . Very friendly and funny guy. Thanks for the help!

Yanne L.Burnaby, BC

Michael was very nice and helpful. He came the next day after I called him to change locks on 4 doors and add a new heavy duty deadbolt on all 4 doors after one of my patio doors got broken into the day before. He was knowledgeable and I felt safe as I had to leave him to run a quick errand. He was fast and courteous as he even cleaned up after himself. 4 doors were done within a couple of hours with new deadbolts, wraparound plates and metal strike plates on all of them! Would definitely refer him to anyone who asks.

Z G.

Michael was the first person I called because of the great reviews he had received and our experience was just as good if not better.He is very professional, knowledgeable, trustworthy and caring.The lock in my dad’s condo was faulty and dad was stuck outside for 15 minutes trying to turn his key.Even though it was a Saturday morning and Michael was already busy on another job he came by within an hour to replace the lock. In no time at all my dad had a new and better lock installed properly and neatly, and better yet, had the peace of mind that the lock he now has is reliable and problem free.I really appreciated the time that Michael took to educate us on locks and security in general.His recommendations was sound and well explained so we had no reservations about choosing a lock to have installed that would best suit our needs.Should I ever need a locksmith again, I will definitely be calling Michael!

Natalie M.Burnaby, BC

Michael just left our place after re-keying our locks on only 2 hours notice!!! Super cool, funny, courteous professional who to took the time to walk us through everything he was doing. Very competitive rates and reliable service. What more can you ask for?

Markus J.

Michael was very accommodating when we scheduled the appointment. He showed up early, which was great. Very friendly guy. He even mentioned that my place is not his assigned area, but because I specifically asked for him, through the reviews in Yelp, that he came out to do the work. I definitely would recommend him.

D M.

Our company would not hesitate to recommend Michael of Mr. Locksmith Burnaby.We had a break-in at the office of one of our tenants and needed to secure the commercial building.I phoned Michael and he was available immediately on a Saturday.4 doors were dealt with.Our outside door had the lock replaced with a very secure lock and keys that could not be copied.The inside doors had new dead bolts installed and the main office door had 2 door guardians installed for added security.This last installation was at the recommendation of the police who suggested that a door that is not regularly used would be at a very high security level with the door guardians.Finally, an outside back door had new bolts installed with a metal door frame guard. Michael was professional and courteous, taking time to carefully explain all options and was very open to questions and suggestions (police recommendations).The outside work could not be completed until the weather improved and Michael kept us informed of his timing.This was all done without a downpayment or credit card number being requested.Our company and our tenants have peace of mind and the knowledge that Michael is available to work for our very best interests.

Carmen S.

First time using Michael Lee and it was a great experience from start to finish. He was accommodating with scheduling, provided sound advice and very professional. I would highly recommend him. He is very knowledgeable and a very nice guy. He is my go to guy for any locksmith work in the future.

K. N.